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Frequently Asked Questions
PAYMENT:
We accept US-based credits cards. We accept Visa, Mastercard, Discover, American Express and PayPal.
No, it must use US currency to process an order.
PRODUCT:
Yes, we recommend using our products no sooner than 6 months old and doing a patch test to ensure our ingredients are not an irritant to their delicate skin
We suggest that upon first use, you try our products on a clean head, after washing out any other brand’s products. Since we haven’t tested every brand and ingredient under the sun, we can’t say exactly how our products will work when mixed with every other brand’s products. If you plan on pairing our products with your favorite natural oils, butters, or another brands products, we suggest you wait until after you see what our brand’s products can do on their own.
Please follow our Returns Policy provided on the website
Order:
All orders ship within the United States, Canada, Puerto Rico or to the Virgin Islands. We do not ship internationally at this time
All orders have a 1-3 business day lead time upon receipt of order. Shipping method applies after order has shipped. Orders placed during a holiday or promotion will have an approximate lead time of 3-4 business days upon receipt of order. Shipping method applies after order has shipped.
Only one discount code may be used per checkout. You can not combine offers.
To qualify for Free Shipping, your order must reach $75.00 before tax or shipping is applied.
Free Shipping is applied to Ground Shipments. Orders shipping to the East Coast United States takes approximately 1-3 business days and shipments to the West Coast United States takes approximately 3-5 business days.